Terms & Conditions

Bliss Tranquility

Bliss Tranquility provides a variety of services as Sessions/Classes/Courses/Events/Experiences which aim to boost and improve wellbeing and enhance everyday living of it’s members/participants/clients/the public.

Sessions, Classes, Courses, Events & Experiences:

All Bliss Tranquility Sessions, Classes, Courses, Events, & Experiences are offered;

  • To enhance everyday living and aim to bring members/participants/clients a chance to explore and learn more about the Bliss Tranquility Sessions/Classes/Courses/Events/Experiences chosen subject and content, including but not limited to Yoga, Breath-Work, Energy-Work, Soundbaths, Music, Dance, Relaxation, Meditation, Mindfulness, Wellbeing Activities, etc.
  • Bliss Tranquility/it’s creator/founder does not claim the ability to or offer to give members/participants/clients who take part in Bliss Tranquility Sessions/Classes/Courses/Events/Experiences their own ability to ‘cure’ any health condition, health problem or long-term illness in themselves or others.
  • All Bliss Tranquility Sessions/Classes/Courses/Events/Experiences adhere to the Code of Practice of all regulatory bodies that the creator/founder is a member of.
  • Bliss Tranquility/it’s creator/founder accept no responsibility for any loss or damage to persons or personal belongings and/or personal property before, during/when attending or after a Bliss Tranquility Session/Class/Course/Event/Experience as all members/participants/clients are responsible for their own welfare, wellbeing, medical conditions, health issues and for any loss and/or damage to their personal belongings and property, before, during/when attending and after a Bliss Tranquility Session/Class/Course/Event/Experience.
  • Any person(s) taking part in any Session/Class/Course/Event/Experience provided by Bliss Tranquility/it’s creator/founder and/or her facilitators, colleagues, and/or associates, does so at his/her/their own risk. All members/participants/clients agree to assume all risk involved including but not limited to responsibility for their own welfare, wellbeing, medical conditions, health issues, and/or for any loss and/or damage to their personal belongings and property including but not limited to any stolen property, for any cost, claim, for any personal injury to themselves or others, damage or liability sustained while participating in a Bliss Tranquility Session/Class/Course/Event/ Experience.
  • By completing a Membership Registration, a Booking Form and/or making a purchase for and/or by taking part in any ‘in-person’ or ‘online’ Bliss Tranquility Session/Class/Course/Event/Experience or by taking part via any other form of service provided by Bliss Tranquility/it’s creator/founder and/or her facilitators, colleagues, and/or associates, including but not limited to internet streaming services, apps, podcasts, internet video channels, digital television, radio, DVDs, and CDs, etc., of Sessions/Classes/Courses/Events/Experiences, members/participants/clients agree to assume all risks and confirm/certify that they are in good health and/or have consulted a Doctor/GP/Hospital Consultant/Specialist regarding any health conditions or concerns before taking part.
  • All Bliss Tranquility ‘in-person’ and ‘online’ Sessions/Classes/Courses/Events/Experiences are offered for members/participants/clients who are aged 18yrs or older. However members/participants/clients under 18yrs may on occasion be booked to attend suitable ‘in-person’/’online’ Sessions/Classes/Courses/Events/Experiences after discussion, written application and only at the discretion of Bliss Tranquility/it’s creator/founder and only if accompanied at all times by their adult parent/guardian.
  • All Bliss Tranquility Terms & Conditions apply to all members/participants/clients over and under the age of 18yrs who attend any Bliss Tranquility Sessions/Classes/Courses/Events/Experiences including but not limited to in-person, online, internet streaming services, apps, podcasts, internet video channels, digital television, radio, DVDs, and CDs, etc.
  • Where members/participants/clients aged under 18yrs take part in any in-person and ‘online’ Bliss Tranquility Session/Class/Course/Event/Experience(s) or take part via any other form of service provided by Bliss Tranquility/it’s creator/founder and/or her facilitators, colleagues, and/or associates, including but not limited to internet streaming services, apps, podcasts, internet video channels, digital television, radio, DVDs, and CDs, of Sessions/Classes/Courses/Events/Experiences, then their parent(s)/guardian(s) who is/are 18yrs or above agree to assume all risk.
  • All members/participants/clients of Bliss Tranquility Sessions/Classes/Courses/Event/Experiences are required to complete a Membership Registration/e-Booking/Booking Form and Health Questionnaire for activities including but not limited to Yoga, Breath-Work, Energy-Work, Soundbaths, Music, Dance, Relaxation, Meditation, Mindfulness, Wellbeing Activities, etc., in line with safe practice, for Public Liability Insurance and to meet requirements of regulatory bodies that the creator/founder of Bliss Tranquility is a member of i.e. The British Wheel of Yoga. There are areas on the BWY Health Questionnaire to ‘opt-out’ of sharing personal information, please ask for more details, sight of the BWY Health Questionnaire.
  • Bliss Tranquility/it’s creator/founder has Full Public Liability Insurance.

 

Fees:

  • All fees for Bliss Tranquility Sessions, Classes, Courses, Events and/or Experiences are due either as a single payment before a single Session, Class, Course, Event or Experience takes place and/or in accordance with a Session/Class/Course/Event/Experience’s ‘pack/pass’ payment for multiple Sessions/Classes/Courses/Events/Experiences.
  • The details for all Bliss Tranquility Session/Class/Course/Event/Experience purchase fees will be made available with Bliss Tranquility Session/Class/Course/Event/Experience information on the Bliss Tranquility website, flyers, leaflets etc., and is updated as Sessions/Classes/Courses/Events/Experiences expire, are replaced, new offers are promoted, etc.
  • All Bliss Tranquility Sessions/Classes/Courses/Events/Experiences may be paid for by debit/credit card and/or by bank transfer to Bliss Tranquility, in line with the ‘pack/pass’ payment fee for the purchase of multiple Sessions/Classes/Courses/Events/Experiences and/or the single payment fee for the purchase of a Session/Class/Course/Event/Experience.
  • A single payment fee for the purchase of a Bliss Tranquility Session/Class/Course/Event/Experience is either paid in advance of the Session/Class/Course/Event/Experience taking place to secure a place/the booking i.e. where spaces may be limited, or paid on arrival/on the day the Session/Class/Course/Event/Experience takes place.
  • A single payment purchase for a Bliss Tranquility Session/Class/Course/Event/Experience is non transferrable and non refundable unless there are extremely unusual or exceptional circumstances and always only at the discretion of Bliss Tranquility/it’s creator/founder.
  • A ‘pack/pass’ payment fee for the purchase of multiple Bliss Tranquility Sessions/Classes/Courses/Events/Experiences is made in advance, giving access to attend all relevant Bliss Tranquility Sessions/Classes/Courses/Events/Experiences included in that ‘pack/pass’ and it’s given period, i.e. a ‘pack/pass’ period may run for 31 Days.
  • A ‘pack/pass’ payment purchasing multiple Bliss Tranquility Sessions/Classes/Courses/Events/Experiences is non transferrable and non refundable unless there are extremely unusual or exceptional circumstances and always only at the discretion of Bliss Tranquility/it’s creator/founder.
  • Multiple Sessions/Classes/Courses/Events/Experiences included within the purchase of Bliss Tranquility ‘packs/passes’, are available until the purchased ‘pack/pass’ period expires. Bliss Tranquility will not extend ‘pack/pass’ purchases to use up any Sessions/Classes/Courses/Events/Experiences.
  • All Bliss Tranquility ‘pack/pass’ purchases end on the specified expiry date and no Sessions/Classes/Courses/Events/Experiences purchased using a ‘pack/pass’ payment will be carried over after the expiry date unless there are extremely unusual or exceptional circumstances and always only at the discretion of Bliss Tranquility/it’s creator/founder and agreed in writing with Bliss Tranquility.
  • All direct invoices to clients (for group bookings, corporate, business, etc.,) and/or to 1:1 individual members/participants/clients for Bliss Tranquility Sessions/Classes/Courses/Events/Experiences are due for payment upon presentation unless prior arrangement and may be paid by debit/credit card or by online bank transfer. A late payment fee of £15 may be incurred after 14 days.

Cancellation & Refund Policy:

  • Unfortunately refunds cannot be given for any missed or unattended Bliss Tranquility single purchase or ‘pack/pass’ purchase bookings for Sessions/Classes/Courses/Events/Experiences.
  • Refunds are not given at any time for Bliss Tranquility Sessions/Classes/Courses/Events/Experiences that are fully attended/completed unless there are extremely unusual or exceptional circumstances and always only at the discretion of Bliss Tranquility/it’s creator/founder. This is due to the booking process providing information on the subject/content of all Sessions/Classes/Courses/Events/Experiences to the members/participants/clients.
  • All/any single payment purchases of a Session/Class/Course/Event/Experience are subject to a 48-hour cancellation policy. A minimum of 48 hours notice must be given then Bliss Tranquility will either arrange for a credit to the value of the cancelled Session/Class/Course/Event/Experience to be applied/transferred to a future Session/Class/Course/Event/Experience equal to the value of/like-for-like of the original purchase or for a refund of 85% of the original single payment/purchase fee to the member/participant/client, as a 15% administration cancellation fee will be applied by Bliss Tranquility. Cancellations made within 48 hours of a single payment/purchase Session/Class/Course/Event/Experience beginning/taking place will be charged in full.
  • All Bliss Tranquility ‘pack/pass’ purchases for multiple Sessions/Classes/Courses/Events/Experiences are subject to a 24-hour cancellation policy. A minimum of 24 hours notice must be given to cancel any Session/Class/Course/Event/Experience or credits within the pre-paid/purchased ‘pack/pass’ period. Any Session/Class/Course/Event/Experience cancelled after this point will be charged in full. Any Bliss Tranquility Session/Class/Course/Event/Experience within the ‘pack/pass’ period that is cancelled 24 hours prior to it taking place will be credited to a Session/Class/Course/Event/Experience in future that is equal to the value of/like-for-like of the original cancelled Session/Class/Course/Event/Experience within the ‘pack/pass’ and must be used within one month of the credit being applied after which this credit will expire. Refunds are not given for Bliss Tranquility ‘pack/pass’ purchases unless there are extremely unusual or exceptional circumstances and always only at the discretion of Bliss Tranquility/it’s creator/founder. This is due to the booking process providing information on the subject/content of all Sessions/Classes/Courses/Events/Experiences within the ‘pack/pass’ purchase to the members/participants/clients.

Privacy Policy:

  • Bliss Tranquility is committed to protecting the personal data and privacy of visitors to this website, to our members/those who register for membership and to our corporate/company clients.
  • Data protection is taken very seriously at Bliss Tranquility and this Privacy Policy sets out the basis on which any personal data is collected from you, is provided by you and how Bliss Tranquility will process it.

Information Provided By You:

  • This will be the information gathered when you complete a form for membership on this website blisstranquility.com or when you correspond directly with Bliss Tranquility via phone, email, text or other means.
  • When joining as member, making bookings or buying merchandise other information like a postal address may be required.

How The Information Provided Will Be Used:

  • This information will only be used to administer and provide Bliss Tranquility services including your membership, membership offers, information and details of Sessions/Classes/Courses/Events/Experiences to keep you updated and informed and to provide opportunities to members, and to administer and provide Bliss Tranquility services for your corporate/company including client booking information/details of Sessions/Classes/Courses/Events/Experiences.
  • At times Bliss Tranquility may contact members and past members and/or corporate/company clients regarding offers and discounts and to notify of important changes and updates to services.
  • All reasonable technical and administrative precautions are taken to prevent loss, misuse, or alteration of all personal information.
  • All personal data is held and used, once it is collected or provided by you in accordance with the Data Protection Act of 1998 and the subsequent legislation the General Data Protection Regulation (GDPR) 2018.
  • Bliss Tranquility will not share your personal information with any third party expect under the following exceptional circumstances:
  1. If required by law to share your data.
  2. We have your explicit consent to pass data to a named third party.

Payments:

  • Bliss Tranquility does not store, hold or keep any financial information about Bliss Tranquility members or clients on out website, or on our computers, hard drives, etc.
  • Third party provider Stripe carries out all financial transactions including payments for membership, Sessions/Classes/Courses/Events/Experiences and/or merchandise. At the checkout you will leave the Bliss Tranquility website and your transaction will take place on the Stripe website.

Your Rights:

  • At any time you may instruct Bliss Tranquility to provide you with a copy of any personal data/information held.
  • At any time you may instruct Bliss Tranquility to correct or delete your information.
  • At any time you can request to be removed from any marketing emails or newsletters.
  • When data processing is based on consent you may withdraw that consent at any time via email.
  • If you feel your privacy rights have been infringed you may at any time complain to the Information Commissioner’s Office (ICO).

Publicity:

  • Bliss Tranquility/it’s creator/founder will sometimes take photographic images of Bliss Tranquility/Bliss Tranquility Yoga Sessions/Classes/Courses/Events/Experiences that will include images of it’s members/participants/clients attending/during the Session/Class/Course/Event/Experience for publicity material to use on the Bliss Tranquility website and for use on the Bliss Tranquility and/or Bliss Tranquility Yoga Social Media pages. All Class/Course/Event/Experience members/participants/clients can choose to give ‘Publicity Consent’ to Bliss Tranquility for themselves and/or those in their care i.e. a parent/guardian may give their own consent and consent for their child under 18yrs. ‘Publicity Consent’ allows members/participants/clients to be included in photographs used for publicity purposes i.e. Session/Class/Course/Event/Experience Publicity on the Bliss Tranquility website and/or in general Bliss Tranquility/Bliss Tranquility Yoga Social Media pages and/or advertising.
  • Session/Class/Course/Event/Experience members/participants/clients are under no obligation to agree to being included in any Bliss Tranquility/Bliss Tranquility Yoga photography/publicity and can choose to ‘Opt-Out’ of ‘Publicity Consent’.

Force Majeure, Miscellaneous Provisions:

  • Bliss Tranquility/it’s creator/founder and/or colleagues or associates shall not be liable to perform their obligations where such failure is a result of Acts of Nature, (including fire, flood, earthquake, storm hurricane or other natural disaster), war, terrorist activities, death, illness or other incapacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, order of Government or Local Authority in the matter or changes in law.
  • Should Bliss Tranquility/it’s creator/founder and/or colleagues or associates not provide any Session/Class/Course/Event/Experience including but not limited to content of yoga, music, dance, meditation, mindfulness and/or energy and wellbeing, due to personal illness or bereavement, notice will be given and a replacement Session/Class/Course/Event/Experience will be offered for any Session/Class/Course/Event/Experience missed. Where no replacement is available in these circumstances a full refund or rescheduled date for the missed date of the Class/Course/Event/Experience will be given.
  • On some occasions due to Session/Class/Course/Event/Experience scheduling, personal illness, bereavement, or other unforeseen circumstances a replacement facilitator may be required/provided by Bliss Tranquility/it’s creator/founder at the discretion of Bliss Tranquility/it’s creator/founder to allow a Session/Class/Course/Event/Experience to take place with least disruption to members/participants/clients and to avoid cancellation of services.
  • Where replacement or deputy facilitators, colleagues, and/or associates represent Bliss Tranquility/it’s creator/founder at any given Session/Class/Course/Event/Experience, the replacement or deputy facilitators, colleagues, and/or associates will be made aware of potential health limitations within a group of members/participants/clients without Bliss Tranquility/it’s creator/founder disclosing the personal data of any one individual taking part in the Session/Class/Course/Event/Experience, i.e. a Chair Yoga Class offered may be catering for members/participants/clients with stiff joints. This general information is for the provision of modifications being made available and maintains safe practice for activities including but not limited to Yoga, Breath-Work, Energy-Work, Soundbaths, Music, Dance, Relaxation, Meditation, Mindfulness, Wellbeing Activities, etc., within the Session/Class/Course/Event/Experience. However Bliss Tranquility/it’s creator/founder reserve the right to engage replacement or deputy facilitators, colleagues, and/or associates who may wish to carry out their own health checks both at the recommendation of Bliss Tranquility/it’s creator/founder and as per their own health/safety policy and in line with requirements of their own public liability insurers so the replacement or deputy facilitators, colleagues, and/or their associates may therefore require that the members/participants/clients of the Session/Class/Course/Event/Experience complete another/their own Health Questionnaire.

Interactions & Ethos:

  • All members/participants/clients taking part in a Bliss Tranquility Session/Class/Course/Event/Experience agree to behave in manner that is courteous, polite and with respect to all other members/participants/clients, to the creator/founder of Bliss Tranquility, and/or her facilitators, colleagues, and/or associates.
  • All members/participants/clients agree to follow guidance especially regarding Health & Safety during any Bliss Tranquility Session/Class/Course/Event/Experience.
  • Bliss Tranquility/it’s creator/founder and/or any deputy facilitators, colleagues, associates will not tolerate verbally or physical abusive behaviour, inappropriate behaviour of sexual advances, rudeness or any other disruptive behaviour at Session/Class/Course/Event/Experience and reserve the right to refuse entry with no refund, to immediately bring to an end, and/request any negative disruptive individuals taking part leave the Session/Class/Course/Event/Experience.
  • Bliss Tranquility/it’s creator/founder strives to create a welcoming, friendly, positive, and professional ethos; and therefore reserve the right to exclude members/participants/clients whose behaviour /attitude is disruptive or inappropriate. However it is hoped that this will never be necessary.

 

When booking/purchasing a Bliss Tranquility Session/Class/Course/Event/Experience you agree to all Bliss Tranquility Terms & Conditions.

Bliss Tranquility reserves the right to revise and update the above Terms and Conditions at any time. You will be notified of any changes.

©2023 Bliss Tranquility.